Terms of service

Terms of Service

These Terms of Service ("Terms") govern your use of the PROTEC Recovery website and any purchases made through it. By placing an order, you agree to these Terms.

This website is operated by Protec Technologies Limited, trading as PROTEC Recovery.

Orders & Pricing

All prices are displayed in GBP and include VAT where applicable. We reserve the right to update pricing at any time. An order is confirmed only once you receive an order confirmation email. We may refuse or cancel orders at our discretion if there is a pricing error, stock issue, or suspected fraud.

Delivery

We offer free UK delivery on all orders. Estimated delivery times vary by product — see our Shipping Policy for details. Risk of loss passes to you upon delivery.

Returns & Refunds

We offer a 30-day return window for most products. For full details including product-specific conditions, please see our Returns Policy.

Warranty

Our products come with manufacturer warranties that vary by product. For full warranty terms, please see our Warranty Terms page.

Limitation of Liability

To the fullest extent permitted by law, Protec Technologies Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Intellectual Property

All content on this website — including text, images, logos, and product designs — is the property of Protec Technologies Limited and may not be reproduced without our written consent.

Governing Law

These Terms are governed by the laws of Northern Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

Contact

For questions about these Terms, contact us at support@protecrecovery.com.

Protec Technologies Limited, trading as PROTEC Recovery.